Privacy Policy
How JOTIWA handles information submitted through jotiwa.com.
Effective September 19, 2026. This Privacy Policy explains how JOTIWA collects, uses, discloses, retains, and protects information associated with jotiwa.com and communications with JOTIWA.
Scope
This Policy applies to visitors to jotiwa.com, physicians who inquire about or participate in the network, and representatives of hospitals, health systems, practices, payers, care facilities, and other organizations that communicate with JOTIWA. It does not govern the independent privacy practices of physicians, facilities, employers, payers, or other third parties.
Information you provide
JOTIWA may receive your name, professional title, email address, telephone number, organization, specialty, professional biography, curriculum vitae, licensure and board-certification information, availability, work preferences, geographic preferences, credential-related information, and other information you choose to provide. Organization representatives may provide facility details, requested specialties, dates, schedules, coverage models, scope expectations, and business contact information.
Technical, device, log, and usage information
When you access the website, hosting, security, content-delivery, or analytics systems may automatically process information such as IP address, approximate network-derived location, browser and device type, operating system, referring page, requested URL, date and time, pages viewed, error logs, and security events. These records may be used to deliver the site, maintain availability, detect abuse, troubleshoot errors, measure aggregate usage, and protect JOTIWA and its visitors.
Cookies and similar technologies
The website may use essential cookies or similar local technologies needed for security, preferences, performance, or basic site operation. If analytics, advertising, conversion measurement, or other non-essential tracking technologies are introduced, JOTIWA may use cookies, pixels, tags, scripts, or comparable technologies as permitted by applicable law. Browser controls may allow you to delete or block cookies, although blocking essential technologies can affect site operation. Where legally required, additional notice or consent controls may be provided.
How JOTIWA uses information
Information may be used to respond to inquiries; evaluate physician-network interest; understand an organization’s coverage requirements; facilitate communications concerning potential professional opportunities; verify or request professional information; operate, maintain, secure, and improve the website; prevent fraud, misuse, or security incidents; maintain business and compliance records; enforce applicable terms; establish, exercise, or defend legal claims; comply with legal obligations; and communicate about JOTIWA services or network matters where permitted.
How information may be disclosed
JOTIWA may disclose information to service providers that support hosting, email, security, analytics, document handling, professional services, legal, accounting, insurance, or other business operations. Information relevant to a potential opportunity may be shared with a physician or organization when reasonably necessary to evaluate or facilitate that opportunity. Information may also be disclosed when required by law or legal process; to protect rights, safety, property, or security; to investigate misuse; with your direction or consent; or in connection with a merger, financing, restructuring, acquisition, sale, or transfer of all or part of a business or its assets.
No sale of patient information; do not send PHI
JOTIWA.com is not a patient portal. Do not submit patient names, medical records, images, test results, protected health information, emergency information, or other confidential clinical data through this public website or ordinary email. JOTIWA does not request such information for website inquiries. If a future service requires regulated health information, it should be handled through a separately designated workflow with appropriate contractual, privacy, and security controls.
Data retention
JOTIWA may retain information for the period reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining network and business records, documenting professional communications, satisfying legal or regulatory requirements, resolving disputes, preventing fraud, and enforcing agreements. Retention periods can differ depending on the type of information, relationship, legal requirement, and operational need.
Security
JOTIWA may use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. No website, email system, transmission method, or storage system can be guaranteed completely secure. You are responsible for using appropriate care when sending information electronically and should not transmit sensitive patient information through ordinary email.
Your privacy choices and rights
Depending on your jurisdiction and the applicability of privacy law, you may have rights to request access, correction, deletion, portability, restriction, or information concerning certain disclosures or processing of personal information. Some rights are subject to exceptions, identity verification, and legal thresholds. Requests may be sent to support@jotiwa.com. JOTIWA may retain information where required or permitted by law even after a deletion request.
California and other U.S. state privacy laws
Certain U.S. state privacy laws provide rights only when statutory applicability thresholds and definitions are met. Where such a law applies to JOTIWA and to the information at issue, JOTIWA will process qualifying requests in accordance with applicable requirements. JOTIWA does not interpret the mere availability of this website in a state as a representation that every state privacy statute applies to its operations.
Children
The website is intended for healthcare professionals, organizations, and adults evaluating professional services. It is not directed to children, and JOTIWA does not knowingly seek personal information from children through the public site.
Third-party sites and services
The website may reference or link to third-party websites, platforms, or services. Their privacy practices are governed by their own policies. JOTIWA is not responsible for third-party privacy, security, content, or practices merely because a link or integration is available.
International visitors
JOTIWA is directed primarily to professional activities in the United States. If you access the website from another country, information may be processed in the United States or other locations used by service providers. Privacy rights and data-protection rules vary by jurisdiction.
Changes to this Policy
JOTIWA may update this Policy as the website, network, technology, or legal requirements change. The effective date displayed on this page identifies the current published version. Material changes may be communicated through the website or another reasonable method where appropriate.
Contact
Privacy questions and requests may be directed to support@jotiwa.com. Do not use that address for emergencies or to transmit patient medical records or protected health information.